NICE Inform enables your command and control center to:
Monitor and verify any communication and interaction
With live monitoring functionality, supervisors can listen-in on any call. Supervisors and individual call-takers can instantly review calls to verify call information.
Capture multimedia
Your center can record and store telephone, VoIP and radio calls, closed-circuit TV and other screen images, text and picture messages, and more. Operators can append additional recorded media with pictures, reports, texts, faxes and other electronic content.
Search multimedia inputs
Advanced search parameters enable reviewers and investigators to locate an incident and its associated media with pinpoint accuracy.
Reconstruct incidents with a 360° real-time view
A consolidated, multimedia view of event data enables investigators, auditors and trainers to reconstruct what people said, saw and did.
Organize and access information electronically
Event media can be stored in individual incident folders with instant and secure web-based access for authorized reviewers.
Collaborate easily
Colleagues from within and between public safety organizations can instantly share and send secure multimedia via DVD or email.
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